Privacy Policy - PROMECIO S.A.
At PROMECIO S.A., located at Alejandro Magariños Cervantes 4660, Buenos Aires, Argentina (hereinafter, “Promecio” or “we”), we are committed to protecting the privacy of our users’ data. This privacy policy details how we collect, use, store, and protect the personal information we obtain through our website and services, in compliance with Law 25.326 on the Protection of Personal Data of the Republic of Argentina. We encourage you to carefully read this document to understand how we handle your data.
1. Information We Collect
We collect the following types of data when you interact with our Platform:
- Personally Identifiable Information (PII): First and last name, email address, telephone number, home address, or other identifying information.
- Usage Data: Information about how you interact with our Platform (e.g., pages visited, session duration, IP address, devices used).
- Transaction data: Information about your business interactions with us, such as purchases, payments, or service requests.
- Marketing information: If you choose to subscribe to our mailing list, we collect your information to send you notifications and promotional materials.
2. Use of Collected Information
The data we collect is used to:
- Provide and improve our services.
- Personalize the user experience on the Platform.
- Manage our marketing campaigns, including advertising campaigns on platforms such as Meta and Google Ads.
- Send marketing communications related to our business and services.
- Comply with legal and contractual obligations.
3. Sharing and Disclosing Information
The data mentioned above will be kept strictly confidential. Promecio will not share your personal information with third parties, except in the following circumstances:
- Service providers: We contract with external providers who assist us with tasks such as data analysis, marketing, and web hosting. These providers may only use your data as stipulated in our contracts.
- Legal Obligations: We may disclose your information if required by law, by a court order, or when necessary for the investigation of a crime.
The User gives their express consent by accepting this Policy and using our services.
4. Information Security and Protection
We implement security measures to protect your personal data. However, due to the nature of technology and the web, we cannot guarantee that our servers are 100% secure.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy, and in accordance with applicable laws.
6. User Rights
You have the right to access, correct, delete, update, or restrict the processing of your personal data. To exercise these rights, please contact us using the methods indicated at the end of this document.
7. Use of Custom Audiences and Advertising
We use platforms like Meta (Facebook) and Google Ads to create personalized advertising campaigns. If you choose to accept the terms for custom audiences, your information may be used to deliver more relevant ads based on your online behavior.
Meta Custom Audiences Terms: You can read and accept the terms for the use of Meta custom audiences at this link
8. Cookie Policy
We use cookies and similar technologies to collect information about your use of our website. Cookies allow us to personalize the user experience, perform traffic analysis, and deliver relevant ads. You can manage your cookie settings through your browser, but please note that if you disable some cookies, some parts of our site may not function correctly.
9. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page. Any amendments or modifications to this Policy will take effect immediately upon posting. Your continued use of the Platform after the publication of a revised version of this Policy will constitute acceptance of the new Policy.
10. Contact
If you have any questions about our privacy policy or how we process your data, please contact us at:
- Email: info@promecio.com.ar
- Phone: 11-5263-3863
- Address: Alejandro Magariños Cervantes 4660 Capital Federal
11. Data Deletion Policy
At Promecio, we respect users’ right to control their personal data. If you wish to delete all your data from our database, you can request this by sending an email to info@promecio.com.ar, requesting the deletion of your data.
The deletion process will take approximately 10 business days. Once completed, all your data will be deleted from our systems, and you will no longer have access to your account.